2626ph Privacy Policy

1 Introduction

2626ph is an online casino and sports betting platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and all regions of the Philippines. As a platform that handles sensitive personal and financial information, we are deeply committed to protecting the privacy and data security of every registered member.

This Policy applies to all personal information collected through the 2626ph website, mobile platform, customer support channels, and any other service we operate. By creating a 2626ph account or continuing to use our platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

If you do not agree with this Policy, you should discontinue use of the 2626ph platform immediately and refrain from registering or maintaining an account. This Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, both of which form part of your agreement with 2626ph.

2 Data We Collect

2626ph collects personal information through several channels: directly from you when you register or use our services, automatically when you interact with our platform, and from third-party service providers where necessary for identity verification or payment processing.

We do not intentionally collect sensitive personal information beyond what is required for KYC compliance and responsible gaming enforcement, such as financial source-of-funds declarations where applicable under Philippine Anti-Money Laundering (AML) regulations.

3 How We Use Your Data

2626ph uses the personal information we collect for the following specific and legitimate purposes. We do not use your data for any purpose that is incompatible with the original reason it was collected:

• Account Registration and Management: To create, maintain, verify, and administer your 2626ph player account.
• Identity Verification (KYC): To confirm your identity, age (21+), and eligibility to gamble on the platform in compliance with PAGCOR requirements.
• Transaction Processing: To facilitate deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, and Coins.ph.
• Fraud Prevention and Security: To detect, investigate, and prevent unauthorized access, money laundering, bonus abuse, and other fraudulent or illegal activities.
• Regulatory Compliance: To meet our obligations under Philippine law, including AML reporting, responsible gaming mandates, and data protection requirements.
• Customer Support: To respond to your inquiries, resolve disputes, and deliver effective support through our 24/7 service channels.
• Responsible Gaming Monitoring: To identify patterns of potentially problematic gambling behavior and to apply self-exclusion or cooling-off restrictions where requested or required.
• Platform Improvement: To analyze usage trends, improve game offerings, and optimize platform performance and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive such communications.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173), 2626ph processes your personal information on the following legal grounds:

• Contractual Necessity: Processing is required to perform the contract between you and 2626ph — i.e., to operate your account and deliver gaming services.
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws, including KYC, AML, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing is necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: For optional processing activities such as marketing communications and optional cookies, we rely on your freely given, informed consent — which you may withdraw at any time.

5 Data Sharing & Disclosure

2626ph may share your personal information with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20 network operators, and Coins.ph — solely to process your deposits and withdrawal requests.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying government-issued identification documents and performing liveness checks.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government bodies when required by law or valid legal order.
• Technology and Infrastructure Partners: Cloud hosting providers, cybersecurity firms, and platform analytics services engaged under strict data processing agreements.
• Legal and Professional Advisors: Attorneys, auditors, or compliance consultants engaged in connection with legal disputes, regulatory investigations, or corporate governance matters.

All third parties with whom 2626ph shares personal data are required to implement appropriate technical and organizational security measures and are prohibited from using your data for any purpose beyond the specific service they provide to 2626ph. We do not authorize any third party to use your data for their own marketing purposes.

6 Data Retention

2626ph retains your personal information for as long as your account remains active and for a defined period thereafter, in accordance with applicable Philippine legal requirements. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be attributed to you as an individual. Some data may be retained in anonymized, aggregated form for statistical and analytical purposes indefinitely.

7 Data Security

2626ph implements a comprehensive set of technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 2626ph servers is protected by industry-standard encryption protocols.
• Encrypted Data Storage: Sensitive data at rest — including identity documents and financial account details — is stored using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis, with role-based access policies enforced throughout our systems.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts for an additional layer of login security.
• Regular Security Audits: Our infrastructure undergoes regular penetration testing, vulnerability assessments, and security audits by qualified professionals.
• Incident Response Plan: In the event of a confirmed data breach affecting your personal information, 2626ph will notify you and the National Privacy Commission (NPC) within the timeframes required by Philippine law.

8 Cookies & Tracking Technologies

2626ph uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to operate the platform securely, remember your session and preferences, and analyze how players use our services.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 2626ph platform, including session persistence and personalized features. Most modern browsers (Chrome, Firefox, Safari, Edge) provide built-in cookie management tools under their privacy or settings menus.

2626ph does not use third-party advertising networks or behavioral retargeting cookies that track your activity across external websites. All tracking on 2626ph is limited to activity within our own platform.

9 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you as a data subject have the following rights with respect to your personal information held by 2626ph:

To exercise any of the above rights, please contact our Data Privacy Officer at [email protected] with the subject line "Data Privacy Request — [Your Right]". We will acknowledge your request within seventy-two (72) hours and aim to fulfill it within thirty (30) calendar days, subject to identity verification and any applicable legal limitations.

If you believe your data privacy rights have been violated and we have failed to resolve your concern adequately, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at www.privacy.gov.ph.

10 Minors & Age Restriction

2626ph is strictly an adults-only platform. Access to all games, services, and account features is limited to individuals who are at least 21 years of age, in compliance with Philippine law and the PAGCOR responsible gaming framework.

We do not knowingly collect, store, or process personal information from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and any account found to belong to an underage individual will be immediately suspended and all funds returned in accordance with applicable law.

11 International Data Transfers

Some of our trusted service providers — including cloud infrastructure and KYC verification partners — may be located outside the Philippines. Where your personal data is transferred to a jurisdiction outside the Philippines, 2626ph ensures that appropriate safeguards are in place to protect your information to a standard equivalent to that required under Philippine law.

These safeguards may include contractual data processing agreements that incorporate data protection obligations, security certifications held by the receiving entity, or transfers to jurisdictions with adequacy determinations recognized by the National Privacy Commission of the Philippines. We do not transfer your data to jurisdictions that cannot provide an adequate level of protection without your prior informed consent.

12 Changes to This Privacy Policy

2626ph may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, we will notify you by posting the updated Policy on this page with a revised "Last Updated" date and, where appropriate, by sending a notification to your registered email address.

We encourage you to review this Privacy Policy periodically to stay informed about how 2626ph protects your personal information. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated Policy. If you do not agree with the revised terms, you should close your account and cease using our services.

13 Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 2626ph handles your personal information, please reach out to our designated Data Privacy Officer (DPO):

For complaints or concerns that remain unresolved after contacting our DPO, you may escalate your matter to the National Privacy Commission (NPC) of the Philippines, the government authority responsible for enforcing the Data Privacy Act of 2012.